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Support

Get help

Questions, bugs and feature requests are all welcome.

Report a bug or ask a question

Open an issue in our public tracker. Please don’t include confidential issue content.

Read the docs

Most answers are in the documentation and the migration guide.

What to include

Your Jira site type (Cloud) and project type (company- or team-managed)
What you did, what you expected and what happened
The exact error message or a screenshot, with sensitive text removed

Response times

We’re a small team. We aim to reply within two business days and to fix confirmed data-affecting bugs first. That’s a goal, not a contractual SLA.

Security reports

Please report suspected vulnerabilities privately through GitHub’s private vulnerability reporting rather than a public issue.